Cookie Policy

This Cookie Policy explains how Scratchee Casino ("we," "us," "our") uses cookies and similar technologies when you visit our website and related pages, including /cookie-policy. It describes what cookies are, why we use them, how third parties may use them, and the choices you have to control them.

If you’re looking for broader privacy details beyond cookies, please refer to our website’s privacy-related materials and account settings, or contact us using the details at the end of this page.

What cookies are (and why they matter)

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help sites remember things like your preferences, whether you’re logged in, and how the site performs so it can run smoothly.

We may also use similar tools such as pixels, tags, and local storage. For simplicity, this policy refers to all of these as "cookies" unless otherwise stated.

How we use cookies to power your experience

We use cookies to support key website operations and to make your experience more reliable and personalized. Depending on what you allow, cookies can help us:

• Keep the site secure and help detect suspicious activity or fraud
• Enable core functions like navigation, page loading, and account access
• Remember choices such as language and region settings
• Understand which pages and features are being used so we can improve speed, stability, and usability
• Measure performance and diagnose errors (for example, if a page fails to load correctly)
• Deliver relevant messages and measure the effectiveness of marketing campaigns where permitted by law

Cookie types we may use

Different cookies serve different purposes. Some are set by Scratchee Casino (first-party cookies), and others are set by service providers (third-party cookies).

Essential cookies - required for the site to work

These cookies are necessary for core website features. They help with things like session management, security protections, and basic functionality. Without them, parts of the site may not operate correctly.

You can usually block essential cookies in your browser, but doing so may prevent you from logging in, using certain pages, or completing key actions.

Functional cookies - remember settings and preferences

Functional cookies help the site remember your selections, such as preferences that improve convenience and consistency across visits. They can reduce the need to re-enter the same information repeatedly.

If you disable these cookies, the site may still work, but it may feel less tailored and require more manual input.

Performance and analytics cookies - improve speed, stability, and usability

These cookies collect information about how visitors use the site, such as which pages are visited most, how long pages take to load, and whether errors occur. This helps us improve performance and fix issues faster.

We aim to use analytics data in a way that supports site improvement and user experience, and we apply controls where appropriate to minimize unnecessary data collection.

Marketing cookies - measure campaigns and tailor promotions (where allowed)

Marketing cookies can be used to measure the effectiveness of advertising and to show content that may be more relevant to you. They may track your activity across our site and, in some cases, across other sites depending on the provider and your settings.

If you decline marketing cookies, you may still see promotions, but they may be less relevant and measurement may be less accurate.

First-party vs third-party cookies

• First-party cookies are placed directly by Scratchee Casino. They typically support site operations such as security, session continuity, and preference storage.
• Third-party cookies are placed by vendors that provide services like analytics, site monitoring, advertising measurement, or embedded content.

Third-party providers may process information collected via cookies under their own privacy policies. We encourage you to review those policies for details on how they use data and what choices they offer.

Your choices: consent and cookie controls

Where required by applicable law, we ask for your consent before placing non-essential cookies (such as analytics or marketing cookies). You can also change your preferences later through the cookie controls available on the site (where implemented).

Please note that essential cookies generally do not require consent because they are needed for the site to function and to help keep it secure.

Managing, disabling, or deleting cookies in your browser

Most browsers allow you to control cookies through settings. You can usually:

• View what cookies are stored
• Delete cookies
• Block all cookies or block only third-party cookies
• Set rules for specific websites

If you delete or block cookies, some features may stop working properly. For example, you may be logged out, certain preferences may reset, and parts of the site may not display as intended.

Browser instructions change over time, but you can typically find cookie controls under "Settings," "Privacy," or "Security" in your browser. If you use multiple devices or browsers, you’ll need to update settings on each one.

How cookie choices can affect site functionality

Turning off some cookies can impact your experience. Examples include:

• Losing saved preferences (like region or display choices)
• Needing to re-enter information more often
• Reduced ability to detect and prevent fraudulent behavior
• Less accurate performance insights, which can slow improvements to stability and speed
• Promotions and on-site messaging that may be less relevant

We recommend keeping essential cookies enabled for security and reliable site access.

Security and anti-fraud monitoring

We take security seriously and may use cookies and similar technologies to help identify suspicious behavior, protect accounts, and reduce fraud. This may include signals related to device or session integrity. These measures help us protect players and the platform from abuse and unauthorized access.

Data retention: how long cookies stay on your device

Cookies can be:

• Session cookies - deleted automatically when you close your browser
• Persistent cookies - remain on your device until they expire or you delete them

How long a cookie lasts depends on its purpose and configuration. We aim to keep cookie lifespans appropriate to their function.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate. When we do, we will post the updated version on this page and adjust the effective date where applicable. Your continued use of the site after an update means you accept the revised policy to the extent permitted by law.

Questions or privacy requests

If you have questions about this Cookie Policy or how cookies are used on Scratchee Casino, contact our support team by email at support@scratchee.com. You can also visit our homepage for additional site resources here: Scratchee Casino.